[Uhura takes a breath. Behavior that's charming and adorable in a child is a lot harder to tolerate when you find out that person is your age. Kol-Ut-Shan, she reminds herself. Infinite diversity in infinite combinations.]

Panicking about it won't help. [The words may be a little harsh, but her tone is kind.] I'm sure someone on the network will be able to help you if you explain the problem clearly. And calmly.